CCC Certification for Patient Relationship Marketing
The Regulatory Compliance Tests (RCTs) evaluate and validate mastery of the information contained in the respective training modules.
CCC certifies regulatory competency for healthcare patient relationship marketing at two levels: Basic and Advanced. Our Regulatory Compliance Test (RCT): Patient Relationship Marketing is structured in three sections:
Basic RCT-A: Regulatory Environment
Basic RCT-B: Patient Relationship Marketing Materials and Tactics
Advanced RCT: Patient Relationship Marketing Scenarios
All three sections are administered online and are available on demand, 24/7. Questions are either multiple choice or True/False.
Basic Regulatory Competency: Patient Relationship Marketing
Passing Basic RCT-A and RCT-B certifies Basic Regulatory Competency in the essentials of regulatory compliance for healthcare Patient Relationship Marketing.
Basic RCT-A tests knowledge of the regulations and policies established by government agencies and industry groups.
Basic RCT-B tests competency in the development and execution of Patient Relationship Marketing materials within regulatory guidelines.
Each section of the Basic test takes approximately 30 minutes to complete. There are 20 questions in each section. A passing grade is 80%.
Advanced Regulatory Competency: Patient Relationship Marketing
Advanced RCT certifies Advanced Regulatory Competency – mastery of the application of regulatory guidelines to complex patient relationship marketing scenarios with multiple factors at play.
Advanced RCT covers such topics as interactive design and content development, including search engine optimization; fair balance on the Internet; brand integration issues; and copy strategy for disease awareness, branded vs. unbranded, and sponsored vs. unsponsored sites. Of course, a discussion of patient privacy and HIPPA is included.
The Advanced test takes approximately 30 minutes to complete. All questions are multiple choice. There are 16 questions. A passing grade is 80%.
Patient Relationship Marketing Test Sampler
CCC offers the opportunity to take a Patient Relationship Marketing Test Smapler to experience the Regulatory Compliance Test. The test Sampler is available at no cost.
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RCT Educational and Test Prep Services
Regulatory Compliance 101: Patient Relationship Marketing
CCC offers professionals who design, execute, review, or oversee healthcare patient relationship marketing a 3-module Web-based training seminar, Regulatory Compliance 101: Patient Relationship Marketing, taught by nationally recognized regulatory experts. Each hour-long session, containing lecture material and a Q&A segment, correlates with a section of the Regulatory Compliance Test (RCT): Patient Relationship Marketing, as shown below. Up to 100 members of your staff may access the sessions 24/7 off the CCC Web site, making this standardized Web-based educational service extremely economical. Access is for a period of 12 months.
Regulatory Compliance 101: Patient Relationship Marketing Module I – Addresses Basic RCT-A
Regulatory Compliance 101: Patient Relationship Marketing Module II – Addresses Basic RCT-B and Advanced RCT
Regulatory Compliance 101: Patient Relationship Marketing Module III – Addresses the entire Regulatory Compliance Test (both levels) through case studies
Consultation and On-site Customized Instruction with Regulatory Experts
CCC offers access to leading regulatory experts for telephone consultation and on-site customized instruction. The agenda is yours to determine, including questions related to the certification test or training seminar, a specific regulatory situation, a recently announced policy decision, execution of specific tactics, etc.
REMS
Throughout a brand's life cycle, there is a required continuum of strategy and execution needs to satisfy the requirements of Risk Evaluation and Mitigation Strategy (REMS), a provision added to the FDA Amendment Act (FDAAA) in 2007.
CCC helps to ensure that risk information is communicated effectively and proactively – both internally and externally. This includes counsel and execution in regard to REMS creation, research, education, preparedness planning, and organizational development.
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Webcasts
CCC offers insights on specific topics affecting regulatory compliance and risk communication, such as social media, REMS, and writing creatively in a regulated environment.